Shipping policy
Shipping Policy
At Volonte, we work hard to get your order to you as quickly as possible.
Order Processing
Orders are typically processed within 3–5 business days after your order is placed. Please allow additional time during launches, sales, holidays, or periods of high order volume.
Shipping Times
Once your order has been processed and shipped, estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days, when available
Please note that shipping times are estimates and are not guaranteed. Delays caused by the carrier, weather, holidays, or other circumstances outside of Volonte's control may occur.
Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking information. Please allow up to 48 hours for tracking information to update.
Incorrect Shipping Address
Please make sure your shipping information is correct before completing your purchase. Volonte is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible. We will do our best to make changes before your order ships, but changes cannot be guaranteed.
Lost, Stolen, or Damaged Packages
Once an order has been shipped and tracking shows it as delivered, Volonte is not responsible for packages that are lost or stolen after delivery.
If your package arrives damaged or appears to be lost in transit, please contact us so we can help you determine the appropriate next steps.
Questions
If you have any questions about your order or shipping, please contact us through our customer support channels.
Thank you for shopping with Volonte.